Questions, answered

Choose your dates on the website, pick the car you want and send the short request form. You get a reference number and a private link straight away. Your request is not a confirmed booking — we check the vehicle, confirm the rate and come back to you, usually on WhatsApp.

Delivery and collection are arranged with you at PJIA, hotels, villas, Airbnbs, Bobby’s Marina and the ferry terminals. Tell us your flight number or accommodation in the request and we confirm the meeting point and any applicable delivery charge with your quotation. Delivery is never assumed to be free.

Bring a valid driving licence and photo ID to collection. Tell us the licence’s issuing country, category and expiry date in the request so we can check eligibility before you arrive. If your licence needs a local permit or an international driving permit, we tell you when we confirm the rental.

A refundable security deposit is held separately from the rental charge and returned after the car comes back in the agreed condition. The exact amount for your rental is stated in your quotation before anything is paid.

Insurance appears on your quotation as an optional extra with its approved price. If you choose it, you pay it; if you decline it, the rental simply goes ahead without that option. The cover, exclusions and any excess are confirmed with your quotation — we never promise terms that the insurer has not agreed.

You can tell us in the request whether you prefer to pay cash or by card. No card details are ever requested on this website. Your payment preference is recorded with the request so we are ready when we confirm.

Yes. Our weekly rates are shown on each vehicle page, and rentals of eight days or more — and any long-term arrangements — are quoted individually. Send a request with your dates and we come back with a price.

Yes, with an additional driver named on the rental. Tell us in the request and give the second driver’s name; the approved additional-driver charge of USD 5 per day applies where the rate card includes it. The additional driver must also present a valid licence at collection.

Most rentals are handed over at PJIA, at your accommodation or at our base in Cole Bay, by arrangement. You return the car to the agreed place at the agreed time; if anything changes, message us on WhatsApp and we adjust the arrangement with you.

Message us on WhatsApp. It is the fastest way to reach us before your trip, on arrival and while the car is with you. You can also track your request with your reference number and email address at any time.